Terms & Conditions

Welcome to SincereGifts.com.my

These Terms & Conditions (“Terms”) govern your access and use of our website, operated by Sincere Gifts SDN BHD (Registration No. 202401018028(1563877D)), referred to as “we”, “our” or “us”. By accessing or purchasing from our site, you agree to these Terms.

1. General

• All content on this website, including images, text, design, and trademarks, is the property of Sincere Gifts SDN BHD and may not be reproduced without permission. • We reserve the right to update, modify, or remove any content, product, or pricing at any time without prior notice. • All prices are stated in Malaysian Ringgit (RM) and include SST where applicable.

2. Product Information

• We strive to display accurate descriptions and images. However, slight variations in color, packaging, or weight may occur due to lighting or manual measurement. • All teas are sourced directly from Yunnan, China, and comply with Malaysian import and food safety regulations.

3. Orders & Payment

• Orders are confirmed only after successful payment. • We accept major payment methods (FPX, debit/credit card, eWallets, or bank transfer). • Sincere Gifts reserves the right to cancel any suspicious or incomplete orders.

4. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

5. Governing Law

These Terms are governed by the laws of Malaysia, and any disputes shall be subject to the jurisdiction of Malaysian courts.